We hear over and over that one of the hallmarks of truly successful leaders is empathy. It turns out, however, that few people know what it really means, how to develop it and how to deploy it. Cognitive Empathy, the type of empathy that drives breakthrough innovations, is not an innate human skill. While many think it’s a feeling or a state of mind, in truth it a body of knowledge that you gather through using concrete, strategic tools, and techniques. It is something that must be studied and practiced to gain mastery and when used correctly, it yields incredible results.

At Idean, we know that cognitive empathy is the number one driver that creates resilient, innovative companies that capture and retain loyal customers in today’s market. We love to share great ideas and have developed this workshop to give you a fast-paced and exciting deep dive into our all-time favorite secret weapon. Prepare to roll up your sleeves and dive into an open, collaborative session, other successful leaders. Leave equipped to construct change and drive success with the power of practical empathy.

A New Course for Empathy Training

Two days of hands-on challenges, analysis and creating a transformative empathy-based strategy

Day 1: 

• Understand how companies unlock and leverage the ROI of empathy in today’s market

• Dissect and analyze corporate empathy fails, and understand your current risk profile and potential impact of an empathy fail

• Begin maximizing your empathy skills and impact with a highly personalized tactical plan for how to optimize your specific strengths and overcome your innate roadblocks to using empathy strategically

Day 2: 

• Unearth and take command of hidden beliefs that limit your effectiveness as a leader

• Gain insight through exploring case studies of business empathy wins

• Get hands-on experience creating bold rituals to drive team productivity through helping them ignite their work with personal purpose

• Get detailed insight into your current customer and organizational landscape

• Create a detailed strategic roadmap for understanding your deploying empathy as a transformative tool in your workplace and with your customers

Participants will receive an IDA Course Certification, the Idean Empathy Toolkit, and a 60-minute one-on-one consultation on your company roadmap with Idean.

 

Thoughts from Academy Alums

Dates and Locations

The program is great for anyone who is building products - this is the perfect place to learn, hear from others about those experiences, and how to solve those in best possible way.

—Mika Majapuro, Product Marketing Director, F-Secure

As a Design Leader, what we all have in comm on whether in a small or in a large corporation, is that we have to learn the value of design, and design leadership, and a design-driven organizational culture. And that is something that was discussed a lot here at the Academy.

—Tobias May, Head of Banking Experience at Deutsche Bank

Scholarships

We are committed to making all of our classes available to anyone who wants to leverage the power of design to change the world. If funding is stopping you from joining us, apply for a scholarship today!